A customer stopped by one of our Castles and was greeted by Matt Rife, whom she asked to ship 30 fresh Sliders to her ailing brother in Arizona—she explained how much he missed the taste of our freshly steam-grilled product. A few days after her initial request, Matt followed up to let her know that he shipped not 30 but 50 Sliders, and he also took care of the costs for her. She was very thankful that her brother had the opportunity to enjoy the Sliders, and later stopped by our Home Office in person to share her gratitude. Matt received our distinguished Service Plus recognition for his Customer Focused efforts.
Most people spend up to forty or more hours each week in paid employment. Some exceptions are children, retirees, and people with disabilities; However, within these groups, many will work part-time, volunteer, or work as a homemaker. From the age of 5 or so, many children's primary role in society (and therefore their 'job') is to learn and study as a student.
Chao earned her PhD in electrical engineering and computer science from the Massachusetts Institute of Technology in Cambridge, Mass.  Previously, she obtained a bachelor’s degree in biomedical engineering from Tsinghua University.  When she’s not focused on making Alexa smarter, Chao enjoys spending time with her family, the outdoors, and sometimes both simultaneously.
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