Our founder Billy Ingram built our business on a simple premise — “Happy employees make happy customers.” That isn’t just a clever quip from the 1920s. It’s still our number one priority here today. We know our diverse team members share common Cravings — for respect, recognition, opportunity and community — and we’re committed to delivering all this and more.
Chao earned her PhD in electrical engineering and computer science from the Massachusetts Institute of Technology in Cambridge, Mass. Previously, she obtained a bachelor’s degree in biomedical engineering from Tsinghua University. When she’s not focused on making Alexa smarter, Chao enjoys spending time with her family, the outdoors, and sometimes both simultaneously.